Shipping Optimization Blog

Connecting Carrier Events to SAP Global Track and Trace

Written by Maddy Bhatia | Jun 25, 2026 2:33:34 PM

For organizations investing in transportation visibility, one challenge continues to surface: carrier tracking information exists, but it often doesn't make its way into SAP systems in a format that supports real-time decision-making.

Carriers, parcel providers, and third-party logistics (3PL) companies generate a constant stream of shipment updates throughout the transportation lifecycle. Pickup confirmations, in-transit milestones, customs events, delivery exceptions, and proof of delivery records all provide valuable insights. However, these transportation events frequently remain siloed within carrier portals and disconnected from the SAP systems responsible for monitoring and executing logistics process.

The result is a visibility gap that limits organizations’ ability to make timely, data-driven decisions across the supply chain.

What is the Visibility Gap Between Carriers and SAP?

Consider a manufacturer shipping products globally through multiple carriers and logistics providers. A shipment moving from Dallas to Frankfurt may generate dozens of transportation events throughout its journey.

These shipment milestones can include:

  • Pickup confirmation
  • departure scans
  • customs processing updates
  • delivery exceptions
  • final proof of delivery

The challenge is that these events often originate from different systems and arrive in different formats. One carrier may use a specific status code for a delay, while another may categorize the same event differently. Without a reliable process for collecting, validating and standardizing transportation data, maintaining end-to-end shipment visibility becomes increasingly difficult.

As organizations scale their transportation networks, fragmented shipment data can create operational blind spots that impact logistics performance and customer service.

Why Transportation Visibility Matters in SAP

Organizations using SAP Business Network for Logistics (BN4L) and SAP Global Track & Trace rely on accurate transportation event data to monitor transportation activity. These platforms help logistics teams:

  • Track shipment progress in real time
  • identify transportation disruptions earlier
  • support logistics execution processes
  • Improve supply chain responsiveness

However, even the most advanced transportation visibility platforms are only as effective as the data being fed into them. Incomplete, delayed, or inconsistent shipment events can reduce visibility and limit the value organizations gain from their SAP investments.

This creates a critical requirement: ensuring carrier tracking information flows directly into SAP systems in a standardized and actionable format.

How ShipGTT Connects Carrier Events to SAP Global Track & Trace

This is where ShipGTT by ShipERP fits into the visibility process.

ShipGTT is a shipment visibility integration solution designed for SAP BN4L-GTT environments. The platform connects with more than 250 global carriers and 3PLs, captures shipment milestone data, validates transportation events, and feeds standardized shipment information directly into SAP Business Network for Logistics and SAP Global Track & Trace.

What Shipment Events Can Be Captured with ShipGTT?

As transportation events occur, ShipGTT can capture milestones such as:

    • Pickup confirmations
    • In-transit updates
    • Delivery exceptions
    • Customs events
    • Delay notifications
    • Proof of delivery (POD)

These events are then delivered into SAP workflows, helping organizations maintain a more complete view of shipment activity across carriers and regions.

ShipGTT addresses this by validating and standardizing shipment event data before it is transmitted into SAP. This helps organizations create cleaner datasets for reporting, dashboarding, SLA monitoring, and logistics analysis.

As supply chains become increasingly complex, shipment visibility is no longer simply about knowing where a package is located. It is about ensuring transportation events are available inside the systems where logistics teams plan, monitor, and act.

Connecting carrier events to SAP Global Track & Trace helps organizations move closer to that goal by transforming fragmented tracking information into actionable shipment visibility across the supply chain.